IELTS Writing Task 1 - General


Writing Formal and Informal Letters

Explanation of Task 1
Writing a 150-word letter in response to a given situation
  ➧ formal, semi-formal, or informal

Time allocation
20 minutes for Task 1

Assessment criteria
Task achievement, coherence and cohesion, lexical resource, grammatical range, and accuracy


Types of Letters

Formal letters
Writing to someone you don’t know well
  ➧ a company, government agency

Informal letters
Writing to someone you know well
  ➧ a friend, family member

Semi-formal letters
Writing to someone you know but with a degree of formality
  ➧ a landlord, a colleague


Structure of a Letter

Opening
Addressing the recipient appropriately based on formality

Introduction
Stating the purpose of the letter

Body
Developing the main points | usually 2-3 paragraphs

Closing
Polite sign-off and closing statement


Language and Tone

Formal language
Polite, professional, and clear
  ➧ I am writing to inform you...

Informal language
Friendly, casual, and warm
  ➧ Hey, it’s been a while since we last talked...

Tailoring tone to the recipient
Formal for business, informal for friends and family


Writing Practice

Formal letter task
Complaining about a service

Task
You should spend about 20 minutes on this task.

You recently purchased an item from an online store, but when it arrived, it was damaged.

Write a letter to the customer service department of the online store. In your letter
Describe the item you bought and the problem
Explain what you want the company to do about it
State how you would like to resolve this issue if there is no satisfactory response
Write at least 150 words.


Instructions for Students

Introduction
Start by introducing yourself and the reason for writing the letter.
Mention when you purchased the item and briefly describe it.

Body
Detail the problem with the item when it arrived
  ➧ damaged packaging, broken parts, etc.
Specify what action you would like the company to take
  ➧ replacement, refund, etc.

Conclusion
Politely state how you would like the issue to be resolved if the company does not respond satisfactorily
  ➧ escalate the complaint, take legal action, etc.
Close the letter with an appropriate sign-off.


Writing Practice

Informal Letter Task
Inviting your friend

Task
You should spend about 20 minutes on this task.

You have recently moved to a new city and your friend wants to visit you.

Write a letter to your friend. In your letter
Tell your friend about your new city and what you like about it
Suggest some activities you can do together during their visit
Invite your friend to stay with you
Write at least 150 words.


Instructions for Students

Introduction
Start with a friendly greeting and express your excitement about your friend’s upcoming visit.
Mention that you’ve recently moved and briefly describe your new city.

Body
Share some of the things you enjoy about the new city
  ➧ great restaurants, beautiful parks, vibrant nightlife.
Suggest specific activities you can do together when your friend visits
  ➧ sightseeing, trying local cuisine, visiting museums.

Conclusion
Invite your friend to stay with you and mention any arrangements you've made.
Close the letter with a warm, friendly sign-off.


Common Mistakes to Avoid

Using incorrect tone for the type of letter
Neglecting to include all required information
  ➧ date, address, etc.
Overcomplicating the language or making grammatical errors

➧ Writing Task 2 - Essay structure and planning.