Writing Formal and Informal Emails

➧ The importance of email communication
➧ Differences between formal and informal emails
➧ Key elements of effective email writing

Subject Line
➧ Clear and concise
➧ Request for Information Regarding Project X

Salutation
➧ Dear [Title + Last Name]
➧ Dear Mr. Smith,

Body
➧ Structured, polite, professional language
➧ I am writing to inquire about the progress of Project X. Please provide an update at your earliest convenience.

Closing
➧ Sincerely | Best regards
➧ Sincerely, Jane Doe

Subject Line
➧ Casual or Omitted
➧ Quick Question

Salutation
➧ Hi [First Name]
➧ Hi John,

Body
➧ Conversational, relaxed language
➧ Just checking in to see how things are going with the project. Let me know if you need any help!

Closing
➧ Cheers | Take care
➧ Cheers, Jane

Subject Line | Request for Information on Annual Report

Dear Ms. Johnson,

I hope this message finds you well. I am writing to request the annual report for 2023. Could you please forward it to me at your earliest convenience? Thank you for your assistance.

Sincerely,
John Doe

Subject Line | Long Time, No See!

Dear Ms. Johnson,

Hey Sarah, It’s been ages since we last caught up! How have you been? Let’s grab coffee soon and catch up on everything. Miss you!

Cheers,
Emily

To summarize, today's class covered
➧ Formal Emails
➧ Informal Emails

The tone and language you choose should reflect the context and your relationship with the recipient.